Airport CxOs Creating a Non-Stop Passenger Experience
At major airports, digital technologies cut turbulence for airlines, retailers, and especially, travelers.
Picture a major airport. Tens of millions of passengers race through each year, expecting the most efficient and seamless experience.
But they are just one element of a highly-complex and intricate airport ecosystem (albeit a very important one).
Everything from security checkpoints and terminal gates to baggage conveyers and digital signs must run at peak efficiency. Then there are the numerous restaurants and kiosks selling all types of goods. And that’s just inside the terminal. All kinds of vehicles bring customers to and from the airport—or search for parking spots.
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