City surveying more than 20,000 residents about city services, overall well-being

Surveys aim to assess Tulsans’ opinion of city government, well-being

It has a long, tongue-twisting name, but the survey sent to 22,500 Tulsans on Monday is meant to answer a simple question: How’s life in Tulsa treating you?

The Gallup-Tulsa CitiVoice Index survey marks a change in how the city assesses Tulsans satisfaction with city government.

As James Wagner, the city’s chief of performance strategy and innovation, noted Monday, most residents don’t have enough contact with city departments — even the Fire and Police departments — to give informed answers as to how they are performing.

So the city, working with Gallup, has put together a survey that speaks more generally about public safety, transportation, health care and Tulsans’ overall well-being. The survey asks approximately 50 questions.

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