Posts tagged accessing government services
Orlando tests user-friendly government website - Orlando Sentinel

Orlando is testing a new city website, with the aim of saving residents trips to City Hall.  Officials say it will offer a one-stop-shop for dozens of city services, where residents can report potholes, apply for building permits or contest a parking ticket from the comfort of their home — on a computer or a smartphone.

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Cisco Kicks-off First State Digital Acceleration (SDA) Program in Michigan

Cisco announces that Michigan will be the first state to join the State Digital Acceleration (SDA) program, a 3-year targeted collaboration program to advance the state’s digital agenda.

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What a Digital City Hall Could Be

Anyone with a smartphone knows that even the coolest-looking app will go unused if it fails to meet the user's needs. The same is true for a newly launched or redesigned government website: Attractiveness and basic functionality -- new fonts, formatting and navigation tools -- are necessary but will fail to accomplish their purpose if they are not supported by addressing the underlying issues that can make accessing government services so cumbersome.

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