The civic engagement process has come a long way from bulletin boards and town hall meetings.
Or rather, it’s added a lot of technology on top of bulletin boards and town hall meetings.
In fact, use of technology for citizen engagement appears to be very widespread. When Governing magazine* and Living Cities partnered to survey 61 municipalities last year — including 43 of the 100 largest in the nation — 97 percent of respondents said they used social media for citizen engagement.
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